It was a pleasure to talk to you last night. I called you to tell you that I had just purchased the SL-100 laser Boresighting System and the very first time I used it, I damaged it. I was
sighting in my Marlin 35 caliber with raised sights. I decided to adjust the target on the
wall, so I put the rifle on the bench with the SL-100 in the barrel. The rifle fell off the bench
and bent the laser boresighter. I was so sick, I wanted to cry. I had wanted an SL-100 for a
long time. Out of all other boresighters on the market that I had researched, the SL-100
seemed to be the best. I finally get one, and through negligence, I damage it. The first thing
I did was try to straighten it out. That was a mistake, I took most of the curve out of it but it's
nowhere near precise. When I called you to ask about the warranty, I was very impressed
with your response to send it back for a new one without charge. The president of the
company, a former new Yorker, not only gets on the phone, but also gives me great news.
It was definitely my lucky day. Companies like yours are rare these days. One thing for sure,
you have a customer for life in me.
Once again, thanks so much for not only selling a tremendous product, but also
backing it with a great company.
Sincerely
—Pete C.
To Whom It May Concern:
I have started using my new "SL-100" Mag Laser Boresighter, and have been more than happy with the results.
—R.K. , Riverside, CA
Dear Mr. Langner:
I highly recommend this product to everyone who owns, uses or repairs firearms. It is truly a lifesaver, especially when you are out hunting in the field and you accidentally jar or knock your scope out of alignment due to an unfriendly tree branch. You can realign the scope without firing a shot that could possibly scare away the game you are hunting.
—J.G.
Dear Sirs:
I just purchased your SL-100 Mag Laser Boresighting System. I love it...it is the most accurate system on the market. Believe me, I have tried them all. I recently
showed mine to my hunting club members and 11 of them purchased the SL-100
for themselves and for Christmas gifts for relatives.
Sincerely Yours,
—Jerry Gogue, Jr.
Dear Customer Service Department,
Recently you replaced and upgraded my damaged SL-100 at no charge to me. The service was outstanding and very timely. Companies like yours are rare. I thank you very much.
Thanks again,
—L.K.
Dear Mr. Langner,
I purchased your SL-100 Laser Bore Sighting device about 3 years ago. And, I have never been disappointed in the end results. When I called your organization for .22 cal. replacement o-rings with the intention to purchase, Concept Development sent me six o-rings at no cost. I am taking the time to thank you for your quick and favorable customer service. This product, the SL-100, is excellent for bench set-up and in-field use.
Thank you!
—T.A. M. Texas
Thank you!
I wanted to say thanks on the turn around time and the free repairs, as the damage was all my fault.
It's nice to see stand up companies are still around.
Thanks again.
—P.K.
Rich,
I wanted to tell you that, after boresighting my rifle (a Savage Model 10 Tactical .308 with a Leupold LR/T scope) that I was more than on paper at 100 yards. It took three minor adjustments, two of which were position related as I was prone instead of bench, and one elevation adjustment and I was putting one inch groups, consistently, at 100 yards. I have recently put this weapon and scope together, and I have never fired it until to today. I believe your product really helped me get it to that point.
—R.F.
It's one thing to make a great product, but it's even better when it's backed up by excellent customer service, especially when the customer is at fault. I will highly recommend your products to everyone I know looking for a sighting system.
Cheers!
—J.L.
I have had this boresighter for a few years now and find it to be absolutely excellent. Sighting in has never been so easy.
—D.W.P. Ireland
You make an excellent product. It makes it so much cheaper and easier to zero a weapon.
—Dave
Thank you for your assistance. I found the SL-100 to be the best. I have used it quite often for all my scoped firearms.